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Returns & Refunds Policy
Eligibility for Returns
Products must be returned within 7 days of purchase with the original invoice.
Only defective or damaged products are eligible for return.
Returns due to customer dissatisfaction are not accepted unless the product is proven faulty.
Refund Process
Refunds are issued only if the product cannot be repaired or replaced.
Processing time for refunds may take up to 14 business days.
Refunds are provided through the original payment method.
Exclusions
Products damaged due to improper installation or unauthorized repairs are not eligible for returns.
Items purchased under promotional offers or clearance sales are non-refundable.
For return inquiries, contact:
support@chillzonex.net
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